What can be returned?
All products may be returned, beside digital downloads or pre-paid plans. Pre-paid plans can be prorated and a refund issued.
When do items need to be returned?
Within 7 business days
Where do items need to be returned?
Cloud Nine Communications
249 E. US. Rt. 6
Morris, IL 60450
How do customers return items?
Returns must be approved by Cloud Nine Communications. Once an RMA has been approved you will be responsible for shipment.
Shipping for returns?
You will be responsible for returns unless agreed differently with the staff at Cloud Nine Communications.
Credit for returns?
Refund will be handled via check within 7-10 business days.